BIBO Water Dispenser FAQs

A filter pack contains your years supply of filters:

• 1 x AC-XII filter – changed anually
• 5 x descaling tablets
• 1 x sanitising tablet
• 1 x UV lamp

Yes, please do! Both the Maxi Filter and the UV Lamp are fully recyclable and you can just pop them in your normal household recycling.

Our filter has clever anti-scaling properties which will reduce the number of times you will need to descale your hot tank.

We offer a hot tank cleaning kit to descale your hot tank and we recommend you do this at least once a year. if you are in a particularly hard water area, you may find that you need to do this every 6 months instead.

If you buy your BIBO then you will need to decide how you wish to buy your filters every year. The filter pack delivery service is an excellent way to make sure you receive your filter pack, each year, just when you need it. This hassle-free service requires only one payment a year, taken by direct debit and saves you over 30%!

The BIBO Classic is very clever and a message will flash up on its screen reminding you to change your filters. Once you have done this you just go into the menu and re-set the timer!

BIBO filters your tap water using a multi-stage filtration system and then delivers it directly into your cup or glass, boiling or chilled. The BIBO’s filtration system uses a carbon block filter cartridge to remove contaminents such as chlorine, microplastics, herbicides, pesticides, heavy metals such as lead and protozoan cysts from your water to make it taste great, and intensively cleans the water to lower levels of many other contaminants. The BIBO Classic offers an additional level of filtration; a powerful UV filter ensures the water is completely free from bacteria. The processes your tap water undergoes in your BIBO are similar to those undertaken by the best water bottling companies – we’ve simply miniaturised it and added the convenience of chilled and boiling water.

Maxi Filter = 1 year

UV Lamp = 1 year