BIBO Water Dispenser FAQs

Leaving my BIBO
I’m going on holiday, what should I do with my BIBO?

if you are going to be leaving your BIBO home alone for an extended period of time, it’s a good idea to turn the water and power supplies off. It will keep the date and time, as well as any of your programmed settings. When you get back simply turn the water and power supplies back on and dispense around 5 litres of water on the hot and cold side to flush through.

 

Recycling
Can I recycle the filters?

Yes, please do! Both the Maxi Filter and the UV Lamp are fully recyclable and you can just pop them in your normal household recycling.

Limescale
I live in a hard water area, will this be a problem?

Our filter has clever anti-scaling properties which will reduce the number of times you will need to descale your hot tank.

We offer a hot tank cleaning kit to descale your hot tank and we recommend you do this at least once a year. if you are in a particularly hard water area, you may find that you need to do this every 6 months instead.

Going away
I'm going on holiday. What should I do with my BIBO?

if you are going to be leaving your BIBO home alone for an extended period of time, it’s a good idea to turn the water and power supplies off. It will keep the date and time, as well as any of your programmed settings.

 

Hot tank cleaning
How often do I need to clean my BIBO hot tank?

We would recommend you descale your hot tank every 6 months. Your BIBO will remind you when to do this and it’s super easy to do! You can see how to descale your hot tank here

 

Filter lifespan
How often do I have to change my BIBO filters?

Maxi Filter = 1 year

UV Lamp = 1 year

 

Automatic refilling
Do I have to fill my BIBO with water myself, like my coffee machine?

No! The beauty of the BIBO is that it’s a plumbed in water machine. It automatically refills as you take water from it, so it is always ready to give you both hot and chilled water.

Cleaning the BIBO
How do I clean my BIBO?

Simply wipe down with a damp cloth. Your drip tray can be removed and put in your dishwasher.

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